What Is General Liability Insurance? (2024)

What Is Liability Insurance?

General liability insurance (GLI) can help cover claims that your business caused bodily injury or property damage. General liability insurance (GLI) is sometimes called business liability insuranceorcommercial general liability insurance or comprehensive general liability (CGL). You can get GLI as a standalone policy or bundle it with other key coverages through a Business Owner’s Policy (BOP).

What Is General Liability Insurance? (1)We’re here to help you understand what business liability insurance coverages your company may need. Whether it’s learning what general liability insurance covers or getting a general liability insurance quote, we’re here to help.

What Does General Liability Insurance Cover?

General liability insurance helps cover costly claims that can come up during normal business operations. If you don’t have coverage, you’d have to pay for thesegeneral liability insurance costs out of pocket.

A general liability insurance policy can help cover claims that your business caused:

  • Third-party bodily injury: If a customer gets hurt after slipping and falling in your store, they can sue your business. Your insurance policy includes bodily injury liability coverage, so it can help pay for their medical bills.
  • Third-party property damage: If you or your employees work at a client’s house, your business faces a risk of causing property damage. Property damage liability coverage can help pay for repair or replacement costs if your business damages someone else’s belongings.
  • Reputational harm: Someone can sue your business for libel or slander because of something you or your employees said. If this happens, general liability insurance can help cover your legal costs to defend your business.
  • Advertising injury: Your business can get sued for copyright infringement. For example, a photographer can sue you if you use their photo in your ads without permission.

Be aware that general liability insurance doesn’t cover every kind of claim. For example, it doesn’t help your business with claims of:

  • Work-related injuries or illnesses sustained by employees, whichworkers’ compensation insurance can help cover. This insurance can help pay for their medical expenses and ongoing care costs.
  • Damage to your own business property, whichcommercial property insurance can help with.
  • Mistakes made in your business’ professional services, whichprofessional liability insurance can help cover.

What Are the Types of Liability Insurance?

In addition to GLI, there are other types of liability insurance that most insurance companies recommend:

  • Commercial umbrella insuranceprovides additional limits on top of some of your existing liability policies to help pay for expensive claims.
  • Employment practices liability insurancecan help cover your legal defense costs and settlements or judgments if a current or former employee sues you for employment-related harassment, discrimination or wrongful termination.
  • Management liability insurancehelps protect your business’ directors and officers from costly claims.
  • Commercial auto insurancehelps protect you and your employees on the road if you’re driving a car for business.

Why Do You Need General Liability Insurance?

Liability claims aren’t uncommon and can get expensive. In fact, 4 out of 10 small businesses will likely experience a liability claim in the next 10 years.** Slips and falls are the leading cause of emergency room visits.1 The average cost of this kind of claim is $35,000. If a claim leads to a lawsuit, it can increase its average cost to more than $75,000 to defend and settle.** Without general liability insurance, your business would have to pay for these costs out of pocket and it can put you out of business.

You may also need general liability insurance before you can work with other businesses. Some companies may ask you to provide proof of insurance, also known as a certificate of insurance.

Still asking yourself “what is liability insuranceand why is it important?” Find out more by getting a quote.

What Is the General Liability Coverage That’s Right for My Business?

What Is General Liability Insurance? (2)Even though every business is unique, each one can benefit from having general liability coverage. We can work with you to customize your policy so you get the coverage amounts that are right for your business.

We’re backed by more than 200 years of experience and have helped over 1 million small business owners. We’re here to do the same for yours. We can help answer the question of “what is general liability coverage?” If you’re looking for a quote, trying to find out what yourbusiness’ general liability class code is or need help going through the claims process, our specialists are here for you. Our team consistently receives top scores for customer satisfaction in general liability insurance reviews, so you can have peace of mind knowing we’ve got your back.*

Get ageneral liability insurance quote today and learn how we can help protect your small business.

Last Updated: August 14, 2023

** Based on an analysis of five years of claims data (2010-2014) from more than 1 million Hartford Business Owner’s Policies.

1 National Fall Safety Institute, “Slip & Fall Quick Facts”

Additional disclosures below.

Learn More About General Liability Insurance

Watch this video for more information about your coverage options.

What Is General Liability Insurance? (2024)

FAQs

Is general liability worth it? ›

Your GLI policy can help pay for your legal fees and settlement costs. Without general liability insurance coverage, your business would have to pay out of pocket for costly claims that could come up during normal business operations.

What is the difference between comprehensive and general liability insurance? ›

Comprehensive general liability insurance is an outdated term for general liability insurance. Another common name for general liability coverage is commercial general liability (CGL) insurance. It helps protect your business from claims that it caused: Bodily injuries.

What is the difference between general liability and business insurance? ›

General liability insurance helps protect you from claims that your business caused bodily injury or property damage. It can also protect you if someone sues you for advertising injury. Commercial property insurance covers your business' physical location and equipment, whether you own or lease it.

Who is an insured on a general liability policy? ›

Individual: Named individual and their spouse. Partnership or Joint Venture: Named partnership, named joint venture, partners, members, and their spouse. Limited Liability Company: Named LLC, members, and managers. Organization (Corporation): Named entity, executive officers, directors, and stockholders.

How much is a $2 million dollar insurance policy for a business? ›

On average, an insurance policy that offers coverage for up to $2 million can cost about $30 a month in premiums.

How much is a $5 million dollar business insurance policy? ›

A $5 million umbrella policy costs around $375 to $525 per year, on average. Every policyholder's umbrella insurance premium will vary based on their personal risk factors, so individuals who own more cars or properties will be more expensive to insure, as will people who are particularly likely to be sued.

Why do people get cross liability coverage? ›

When an insurance contract covers multiple parties, cross-liability provides coverage for both parties if one makes a claim against the other. Cross-liability coverage treats the different parties—covered under the same contract—as if they have their own separate policies.

Why is comprehensive insurance so expensive? ›

So, if you live in a location with a high level of theft, weather-related damage or other comprehensive claims, your insurer may compensate for the added risk by raising your comprehensive insurance premiums. Your comprehensive premiums also rise when your insurer raises rates across all types of coverage.

What is the difference between liability and general liability? ›

General liability covers physical risks, such as bodily injuries and property damage. Professional liability insurance covers more abstract risks, such as errors and omissions in the services your business provides.

Why do all businesses must have liability insurance? ›

If your business is sued for errors made, giving bad advice, not meeting deadlines, or any other type of misstep that could have negatively impacted their partners or customers financially, professional liability insurance will protect you.

Why should a business have liability insurance? ›

As a general rule, you should insure against things you wouldn't be able to pay for on your own. This coverage protects against financial loss as the result of bodily injury, property damage, medical expenses, libel, slander, defending lawsuits, and settlement bonds or judgments.

What is covered under business liability? ›

Business liability insurance protects your small business if you're sued for bodily injury, property damage or other type of loss during normal business operations. This type of business insurance is also known as general liability insurance or commercial general liability insurance.

Who is not insured under the commercial general liability policy? ›

Under the CGL policy, a corporate parent is not afforded coverage as an insured. Subsidiaries are afforded coverage in limited instances.

Is general liability a type of casualty insurance? ›

Casualty insurance comprises various policy types, including auto insurance, homeowners/condo/renters insurance, burglary and theft insurance, workers' compensation, commercial general liability insurance, public liability, pollution liability, and contaminated product insurance.

What are the benefits of general liability insurance? ›

General liability insurance may help cover repair or replacement costs if your business accidently damages someone else's property. You might also feel better and could have increased peace of mind knowing your business may be covered just in case an accident happens.

Why is general liability important? ›

Also known as business liability insurance, general liability insurance protects you and your business from “general” claims involving bodily injuries and property damage. Almost every business has a need for general liability insurance.

Can you self insure general liability? ›

Some large businesses may choose to self-insure to save money and control costs for their commercial property, auto and general liability coverages.

What triggers a general liability policy? ›

Under an occurrence policy, the occurrence of injury or damage is the trigger; liability will be covered under that policy if the injury or damage occurred during the policy period. Under a claims-made policy, the making of a claim triggers coverage.

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