Comcast Xfinity Outage in Hyannis, Massachusetts (2024)

Comcast Xfinity Outage in Hyannis, Massachusetts (1)

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The latest reports from users having issues in Hyannis come from postal codes 02601.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

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In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 127,863 ratings

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Problems in the last 24 hours in Hyannis, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Hyannis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Hyannis, Massachusetts (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Hyannis, Massachusetts (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Hyannis, Massachusetts (11)

    Wi-fi (12%)

  3. Comcast Xfinity Outage in Hyannis, Massachusetts (12)

    TV (12%)

  4. Comcast Xfinity Outage in Hyannis, Massachusetts (13)

    Total Blackout (8%)

  5. Comcast Xfinity Outage in Hyannis, Massachusetts (14)

    E-mail (7%)

  6. Comcast Xfinity Outage in Hyannis, Massachusetts (15)

    Phone (2%)

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Live Outage Map Near Hyannis, Barnstable County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Hyannis, Centerville, Mashpee, Barnstable, Brewster and Marstons Mills.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Hyannis, Massachusetts (16)HyannisInternet
Comcast Xfinity Outage in Hyannis, Massachusetts (17)HyannisTV
Comcast Xfinity Outage in Hyannis, Massachusetts (18)HyannisInternet
Comcast Xfinity Outage in Hyannis, Massachusetts (19)CentervilleInternet
Comcast Xfinity Outage in Hyannis, Massachusetts (20)MashpeeTV
Comcast Xfinity Outage in Hyannis, Massachusetts (21)BarnstableTV

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Hyannis, Massachusetts

Latest outage, problems and issue reports in Hyannis and nearby locations:

  • Comcast Xfinity Outage in Hyannis, Massachusetts (22)Tracey (@CapeGirl2011) reported fromMashpee, Massachusetts

    @ewheeler1976 @comcast @Xfinity 100%agree! #SEC doesn't give a crap antitrust disenfranchisem*nt of consumers when it comes to internet and cable.

  • Comcast Xfinity Outage in Hyannis, Massachusetts (23)Sally (@sallyarnlover) reported fromWest Yarmouth, Massachusetts

    @comcastcares I duplicated a payment. How can I cancel one? Thanks

  • Comcast Xfinity Outage in Hyannis, Massachusetts (24)Cape Cod Maureen (@maureencapecod) reported fromMashpee, Massachusetts

    @Cool_102 Good thing almost everyone on cape cod that has xfinity cable has& can afford inside& outside cameras that run .never ending record. They will be caught . Sadly addicts in the deaths could care less about that and just wants a fix

  • Comcast Xfinity Outage in Hyannis, Massachusetts (25)Breezy Carver (@breezycarver) reported fromYarmouth Port, Massachusetts

    @Xfinity Worst CS I have ever had They make you deal with third world countries and refuse to fix problems The only take American Dollars

  • Comcast Xfinity Outage in Hyannis, Massachusetts (26)chrístína 🌙⭐️ (@neon2glitter) reported fromNew Seabury, Massachusetts

    @Xfinity is the worst internet. How can I work from home if I keep getting disconnected? 😣

  • Comcast Xfinity Outage in Hyannis, Massachusetts (27)woody benson (@wbenson) reported fromNew Seabury, Massachusetts

    @comcastcares yes another service outage. Worst support ever

  • Comcast Xfinity Outage in Hyannis, Massachusetts (28)Mariah Catherine (@mariahcwong) reported fromMashpee, Massachusetts

    Idk if it’s a Comcast issue...but they need to get their sh*t together with Netflix so it doesn’t do that torturous process of counting one percentage at a time....

  • Comcast Xfinity Outage in Hyannis, Massachusetts (29)Corey Farrenkopf (@CoreyFarrenkopf) reported fromNorthwest Harwich, Massachusetts

    Instead of writing today, I got to hang out with Comcast customer service for and hour and a half. Good times.

  • Comcast Xfinity Outage in Hyannis, Massachusetts (30)woody benson (@wbenson) reported fromNew Seabury, Massachusetts

    @comcast internet and phone service down on 2 separate modems. Pls help

  • Comcast Xfinity Outage in Hyannis, Massachusetts (31)woody benson (@wbenson) reported fromNew Seabury, Massachusetts

    @comcast @Xfinity you have killed me. 20+ calls and one visit and you don’t help. You send me to first line support each time which makes it worse. I have advanced issue and you won’t connect me. Worst. Support. Ever.

  • Comcast Xfinity Outage in Hyannis, Massachusetts (32)woody benson (@wbenson) reported fromNew Seabury, Massachusetts

    New life low light. Unable to get advanced support from @Xfinity Groundhog Day, get to a first line rep, waste 30 minutes, get disconnected. Repeat. Repeat

  • Comcast Xfinity Outage in Hyannis, Massachusetts (33)woody benson (@wbenson) reported fromNew Seabury, Massachusetts

    @Xfinity @comcast worst service ever

  • Comcast Xfinity Outage in Hyannis, Massachusetts (34)Brendan Griffin (@HighflyerBG11) reported fromCity of Barnstable Town, Massachusetts

    @Xfinity your customer service is horrible! During a time like this you should step up your game #concast

  • Comcast Xfinity Outage in Hyannis, Massachusetts (35)Kathi (@KathiVN) reported fromWest Yarmouth, Massachusetts

    Never mind it was xfinity not your station

  • Comcast Xfinity Outage in Hyannis, Massachusetts (36)Tricia Burgess (@BurgessTricia) reported fromDennis Port, Massachusetts

    @comcast I have been trying to get help from customer service for hours on Twitter since your system will not allow me to make an account but now my msgs just disappear when I send them.

  • Comcast Xfinity Outage in Hyannis, Massachusetts (37)Michael Sweeney (@Michael41971) reported fromCity of Barnstable Town, Massachusetts

    @comcast **** them. What about a handycaped person. Who can help. I'm67 white and feel like I'm the minority. We should teach our children to be the best that they can be. White and lost. I need help to eat food. Please

  • Comcast Xfinity Outage in Hyannis, Massachusetts (38)phil fratantonio (@Telecom_Savings) reported fromCity of Barnstable Town, Massachusetts

    @SquawkCNBC I can’t believe CNBC is owned by Comcast and they don’t have redundancy built into the streaming service. This is embarrassing.

  • Comcast Xfinity Outage in Hyannis, Massachusetts (39)Sherilyn (@sherilyndarling) reported fromSandwich, Massachusetts

    @comcastcares wondering how I can get help with my service and talk to a human being. Ive had this account for 6 years & I was hoping I could get a little help

  • Comcast Xfinity Outage in Hyannis, Massachusetts (40)Tracey (@CapeGirl2011) reported fromMashpee, Massachusetts

    Dear Comcast: You are a terrible company! I hate you! But thanks to lack of anti-trust enforcement you are the only option for cable and internet services. You are the worst company in the world and you get away with it because there's NO competition. F You!

  • Comcast Xfinity Outage in Hyannis, Massachusetts (41)Mark Andrews (@MWAResearch) reported fromWest Dennis, Massachusetts

    @Xfinity Spent hours with technical support. How do I find the right person to help me with Xfinity remote app

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Hyannis, Massachusetts (42)Scott Judy (@scottjudy) reported

    Open the Xfinity app and it should tell you that there is an issue with your TV service and ask you to do a system refresh. Do the system refresh and it fix the problem.

  • Comcast Xfinity Outage in Hyannis, Massachusetts (43)Alex Pawlowski 🏳️‍🌈🏳️‍⚧️🌈✊ (@AlexSourGraps) reported

    Welp, I missed the ending of that match.**** you Xfinity.#AEW

  • Comcast Xfinity Outage in Hyannis, Massachusetts (44)Karkar (@kar_nels) reported

    @sigridellis @NaomiKritzer Sometimes even at home, I'd we have wifi modem issue, we can Xifinity wifi - but may be because we are in a condo building and all the units have Comcast/Xfinity

  • Comcast Xfinity Outage in Hyannis, Massachusetts (45)D’Armon 🚀 (@darmondejean) reported fromHouston, Texas

    Who else is having issues with their @Xfinity cable account?!? I can’t watch the Astros game at all now. Did our plans change without notice?

  • Comcast Xfinity Outage in Hyannis, Massachusetts (46)HRosen2 (@HRosen2) reported

    @comcast Very unhappy…4 days to get a tech n I have no tv. No internet. Cannot work…am waitlisted by the telephone techs. Pls help me…Thanks

  • Comcast Xfinity Outage in Hyannis, Massachusetts (47)Rain | Media | Publicist🇱🇷 (@BloggedByRain) reported fromSandy Springs, Georgia

    Dish Network + Comcast + AT&T all hiring for remote customer service representatives. I wonder which reps get cussed out more?

  • Comcast Xfinity Outage in Hyannis, Massachusetts (48)FRANK₿ENJI💵 (@FrankBenji_) reported

    Wtf am i paying all this money for when ya’ll tryna “evolve our network” and your service is getting sh*ttier & sh*ttier @Xfinity @xfinity

  • Comcast Xfinity Outage in Hyannis, Massachusetts (49)Vully (@VullyUS) reported

    My wifi has been down recently so sadly will not be able to stream or post on YouTube (I have Comcast). Sorry everyone—really trying to get this **** fixed but the company doesn’t like their customers.

  • Comcast Xfinity Outage in Hyannis, Massachusetts (50)Bridget Tyler (@California_b) reported

    Note to self, don’t ever try to use a previous @xfinity setting your new box up to your old account does NOT mean you can ever activate that account again. Sigh. Little help @Xfinity?

  • Comcast Xfinity Outage in Hyannis, Massachusetts (51)🌎 Gern Blanston 🌍 (@gernblan001) reported

    @NBCOlympics @WCHoregon22 @comcast I’m going to Greenland for three weeks. I would love to dvr the World Track Championships. Hey Comcast, can you fix your damn channel guide so I can do that? All listings after 7/18 show “repeat”.

Comcast Xfinity Outage in Hyannis, Massachusetts (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Additionally, you can text OUT to 266278 (COMCST) to check for outages in your area. Data and messaging rates may apply. You can also choose the option to Text me with updates to receive a text message update as soon as your Xfinity services are restored.

Are Comcast and Xfinity the same company? ›

Are Comcast and Xfinity the same? Yes, Xfinity is the brand name of Comcast Cable Communications, a division of the larger telecommunication company, Comcast.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

How do I report my Comcast line down? ›

The Comcast representative said customers with concerns can check service restoration times on the Xfinity App. To report a downed line or report a service situation, customers can call 1-800-XFINITY (1-800-934-6489).

How do I check if the internet is down in my area? ›

How to check for nbn Outages
  1. Enter your full address and hit Check address.
  2. If your area has an outage, we recommend that you check this page every few hours for updates. ...
  3. If there's planned maintenance at your address, the results will include the start time and estimated duration.

Why isn't my Xfinity working? ›

Troubleshoot internet through the Xfinity app

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

Why is Xfinity saying no Internet connection? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Why is Xfinity showing no signal? ›

Troubleshooting steps

Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations.

Why does Xfinity always have outages? ›

Why does Xfinity keep having outages? Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

How can I speak to a live person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

What phone number is 800-934-6489? ›

Comcast's customer service numbers are 1-800-Comcast and 1-800-934-6489.

Who do I call if I have a cable line down? ›

If the line in question is insulated, call the electrical utility. If the line has three or four large , insulated wires, call the electrical utility. If the wire has a single, insulated covering, call the phone company or the cable TV provider.

How do I check my Internet connection on Xfinity? ›

Select WiFi from the bottom of the app. Select Troubleshoot. Tap Test your whole home network. From here, the app tests both the speed to your gateway and to the devices you're using to access Xfinity Internet.

How do I check my Comcast signal level? ›

Use the arrow buttons on the remote to highlight Low Signal Indicator. Press OK (or press the raised button on the center of the directional pad if your X1 remote does not have an OK button) to toggle the feature on. The indicator will then appear at the top right of your screen, next to the time and temperature.

How do I get my Xfinity service back on? ›

Depending on the circ*mstances, your service could be interrupted or disconnected due to late payment or missing payments. If this happens, you will need to make a payment to re-activate your services. This payment may include late fees and a reactivation charge, and it will take 48–72 hours to restore your services.

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